top of page
FREQUENTLY ASKED QUESTIONS
All our dresses and accessories are handmade in Barbados by our talented team.
At the moment no. We do not have sample dresses available for you to try on.
You will pay a non-refundable 50% payment at the time of ordering. The remaining 50% is due upon dress completion. Your dress cannot be collected nor delivered until the balance is paid.
Payments can be made via cash and bank transfer.
Placing your order is as easy:
1. Sign the dress contract
2. Make your initial 50% payment. *This payment is non-refundable
3. Submit your measurements
Once you have completed the above steps your order will be confirmed.
Dresses should be ordered 12 to 6 months before your wedding date. Orders placed less than 6 months are possible depending on your dress style and our schedule.
Rush orders are done on a case by case basis, depending on our schedule, the style of your dress, and the limited time frame.
If you would like to order your dress in less than 4 months please contact us as soon as possible to arrange a Rush-Order. Please note rush order fees will be added to the cost of your dress based on the dress style and limited time frame.
Please note for rush orders you can expect to receive your dress 1 to 2 weeks before to your wedding date.
Yes we ship worldwide. We ship via FedEX which includes full tracking.
Generally, shipping usually takes 3 to 7 days.
We recommend you provide us with an address where the package can be received securely.
No shipping is not free. Please take note of the shipping costs below:
International shipping is $50 to $90 USD
The shipping cost will be added to your final invoice.
Please note we are not responsible for customs and duties charged in your country.
Note: prices are quoted in United States Dollars (USD)
When ordering 12 to 6 months prior to your wedding you can expect to receive your dress 8 to 4 weeks before your wedding date.
If you have ordered your dress in less than the 6-month time frame these delivery times will be reduced. Our team can advise you on your deivery timeframe.
Yes, we cater to all sizes. We understand that brides come in all shapes and sizes. Each dress is made to the bride’s specific body measurements.
You are responsible for providing your measurements. You will be provided with measurement guidelines and a form to complete. Measurements can be taken by a friend or family member, or they can be taken by a seamstress or tailor. Please ensure that your waist measurement is taken correctly, we cannot stress this enough.
Your dress will be made to the exact measurements you provide. However, even though your dress has been made to your measurements alterations will likely be needed. This could be due to a variety of reasons such as weight gain, weight loss, or just general fit issues.
When your dress is completed you will have a fitting with our alterations specialist to determine what alterations need to be done to achieve the perfect fit. These alterations will be done by our specialist and you will receive your dress once the alterations are completed.
If you do not live in Barbados and are unable to travel for a fitting, don’t’ fear! Our gowns can be easily altered by an experienced seamstress/alterations specialist in your area. We recommend starting your alterations as soon as your down arrives. Our Company does not pay for or assume responsibility for these alterations, these alterations would be a separate cost from the purchase of your dress.
Once your order is confirmed, production will start based on the measurements you provided. Slight changes in weight are OK, especially weight loss, and can be take care of during your fitting with our alterations specialist.
However, if you are experiencing significant weight gain or weight loss, please alert us as soon as possible. Please note, major changes in dress size and body measurements may result in an additional fee to alter your dress size during production.
If you are aware that you are pregnant, at the time of ordering your dress please let us know, and we would be able to account for this during the production of your dress.
If you become aware of your pregnancy after your dress has been ordered, please alert us as soon as possible. Please note, major changes in dress size and body measurements may result in an additional fee to alter your dress size or dress design during production.
Certain design changes are possible. Design changes will result in additional costs.
bottom of page